Overview
If you are working at St. Mary's on Floor 8E, find out here which Service Desk to contact for support.
UCSF IT Service Desk
Phone: 415-514-4100
Online: https://help.ucsf.edu (includes live chat 8 am to 5 pm, Monday through Friday)
Email: [email protected]
Onsite: Gift Shop, 8 a.m.-5 p.m. M-F
For:
- UCSF PCs and other hardware, whether on WOWs or at the RN station
- Tap ‘n Go UCSF badge access
- UCSF applications (email, etc.)
CommonSpirit Health Service Desk
Phone: 888-307-0222
For:
- CSH PCs
- CSH applications or access issues
- All printer issues*
- Tap ‘n Go CSH badge access and Volcera
- Telecom
- All medical equipment in 8E
- Omnicell
*Printer Notes
- UCSF printers will not be live until a later date; therefore, no tickets should be submitted for UCSF printers in 8E.
- UCSF PCs that can access CommonSpirit Cerner via Citrix, whether on WOWs or at the RN station, will not support printing.