Overview
If you are working at St. Mary's on Floor 8E, find out here which Service Desk to contact for support.
CommonSpirit Health Service Desk
Phone: 888-307-0222
For:
- Cerner Millenium
- EMRapps and Citrix issues
- CSH PCs including PCs on WOWs
- Peripherals such as keyboards, mice, Imprivata devices connected to CSH PCs
- CSH applications or access issues
- All printer issues*
- Tap ‘n Go CSH badge access and Vocera
- Telecom
- All medical equipment in 8E
- Omnicell
UCSF IT Service Desk
Phone: 415-514-4100
Online: https://help.ucsf.edu (includes live chat 8 am to 5 pm, Monday through Friday)
Email: [email protected]
Onsite: Gift Shop, 8 a.m.-5 p.m. M-F
For:
- UCSF PCs and other hardware at the RN station
- Monitors, keyboards and mice attached to WOWs – Beaker specimen printers not live until Oct 4
- UCSF applications (email, etc.)
*Printer Notes
- UCSF printers attached to WOWs are intended for future APeX workflows.
- UCSF PCs will not support printing to CSH printers.