Overview
Support for creating your UCSF account activation password and setting up Duo multi-factor authentication.
Emails have been sent to your CommonSpirit Gmail from [email protected] with the subject line “Activate your UCSF account now”:
Please:
- Look for the most recent email - it may have gone into an inbox other than your primary one.
- Click the “Activate Your UCSF Account” link in the email within 72 hours of receipt to create your UCSF password. Remember your UCSF account information.
- Set up Duo Multi-Factor Authentication (MFA) – required for access to UCSF email and other applications.
Learn how you will use your UCSF account information to create your password and set up Duo Multi-Factor Authentication (MFA) below.
Creating your UCSF Account Activation Password
Learn how the UCSF Password Management Tool will assist you with creating a password for your UCSF account.
Setting Up Duo Multi-Factor Authentication
Get help with setting up Duo multi-factor authentication. Learn about Duo MFA and your device options, how to set Duo up on your device, and how to enroll that device.
Application Login Prompts
All UCSF applications are hosted on the UCSF network, and are supported by different single sign-on (SSO) platforms. Consequently, users may be prompted to log in with their UCSF account information again when accessing a new application.
Users may also be asked to log in again when opening an application in a private browser tab and/or if it has been more than 16 hours since they last accessed the application.
Need Assistance?
If you have any questions or issues with Account Activation or setting up Duo MFA, please consult the UCSF IT Service Desk page.