Overview
Log in to Voalte now to begin acclimating to the new clinical communication application.
Voalte has replaced TigerConnect and Vocera
Step1
Access and sign into Voalte today
- Download the Voalte application on your cell phone.
- Use site code csfsfo (all lower case).
- Use the same credentials as APeX to log in.
- Important: To access Voalte, you must have UCSF Active Directory (AD) account access credentials (username and password).
- Voalte Training Resources Available
- To help you prepare for this exciting transition to Voalte, take advantage of the Voalte Training Resources are available below (You must be signed into VPN to access and view)
- Welcome to Voalte training Video
- Voalte Me Provider training video
- Voalte Messenger tip Sheet
- Provider Unit Specific tip sheets
- Voalte Go-Live tip sheet
- Careweb and CareLinks Code Activation tip sheet
- Service Specific Tip Sheets
- Other Resources
- To help you prepare for this exciting transition to Voalte, take advantage of the Voalte Training Resources are available below (You must be signed into VPN to access and view)
Step2
Voalte Go-Live Support Resources
Help is here - Take full advantage of Voalte Go-Live support
- View the Careweb and CareLinks Code Activation tip sheet
- Contact information available 24/7 via Voalte (role and phone number).
- Search Clinical Communications Support in Voalte.
- Saint Francis staff: If you have issues signing into Voalte, dial 628-324-0411 from any phone to request onsite support.
- St. Mary's staff: If you have issues signing into Voalte, dial 628-324-0311 from any phone to request onsite support.
- Search Clinical Communications Support in Voalte.
Onsite Support Coverage
- Onsite, 24/7 support coverage is available Oct. 4-5
- Daytime onsite coverage is available Oct. 6- 10.
Additional Training Drop-In Opportunities Post-Go-Live
- Oct. 6, 1 – 5 p.m.
- Location: St. Francis Building 58 3rd Floor Education Space
- Oct. 6, 1 – 5 p.m.
- Location: St. Mary's McAuley Building 4th floor Education Space
- Oct. 9, 7:30 a.m. - 4:30 p.m. (Lunch break 12 – 1 p.m.)
- Location: St. Francis Building 58 3rd Floor Education Space
- Oct. 9, 7:30 a.m. - 4:30 p.m. (Lunch break 12 – 1 p.m.)
- Location: St. Mary's McAuley Building 4th floor Education Space