Overview
To assist you with your work at UCSF, there are several collaboration tools available that can be used to facilitate the communication and collaboration of work with your colleagues.
Outlook Email (Web and Mobile)
Organize your inbox to focus on the emails that matter the most automatically from the web and mobile clients. With its calendar functionality, Outlook makes it simpler to manage daily schedules and coordinate meetings with your colleagues.
Web log in: Outlook Web Email
NOTE: When using UCSF-hosted and CommonSpirit-hosted web applications at the same time, it is recommended to use Microsoft Edge for those hosted by UCSF and Google Chrome for those hosted by CommonSpirit.
Outlook Web Email Documentation
- Outlook Web Email Quick Start Guide (PDF)
- Outlook Web Email Training (IT Website)
- Creating your UCSF Email Signature (PDF)
- Export Contacts from Gmail and Import them into Outlook Web Email Quick Start Guide (PDF)
- Setting Automatic Replies of Messages in Gmail (PDF)
- Requesting and Managing Electronic Mailing Lists Quick Start Guide (PDF)
- Accessing and Using a Shared Mailbox Quick Start Guide (PDF)
Mobile
NOTE: To use the mobile Microsoft applications, you will need to have Microsoft Intune installed on the device. If you use Microsoft Authenticator in addition to Intune, be sure to remember your login information as UCSF IT is not able to retrieve that information.
Zoom Web Conferencing
Zoom is a simple, all-in-one solution that lets you voice or video conference meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and students, and the UCSF Zoom instance is approved for use with restricted data.
Log in: Zoom Web Conferencing
NOTE: When using UCSF-hosted and CommonSpirit-hosted web applications at the same time, it is recommended to use Microsoft Edge for those hosted by UCSF and Google Chrome for those hosted by CommonSpirit.
Zoom Web Conferencing Documentation
Microsoft Teams
Microsoft Teams is a workspace for real-time collaboration and communication, meetings, file sharing, and app sharing. In addition to the web client, Microsoft Teams can be used on a mobile device (e.g., iOS and Android devices).
NOTE: To use the mobile Microsoft applications, you will need to have Microsoft Intune installed on the device. If you use Microsoft Authenticator in addition to Intune, be sure to remember your login information as UCSF IT is not able to retrieve that information.
Log in: Microsoft Teams
NOTE: When using UCSF-hosted and CommonSpirit-hosted web applications at the same time, it is recommended to use Microsoft Edge for those hosted by UCSF and Google Chrome for those hosted by CommonSpirit.
Microsoft Teams Documentation
- Microsoft Teams Training (IT Website)
Microsoft 365
Everyone with an active UCSF email address has access to the web and mobile versions of Microsoft 365, a family of productivity software including applications Excel, Word, and PowerPoint among others.
Log in: Microsoft 365
NOTE: When using UCSF-hosted and CommonSpirit-hosted web applications at the same time, it is recommended to use Microsoft Edge for those hosted by UCSF and Google Chrome for those hosted by CommonSpirit.
Microsoft 365 Documentation
- Microsoft 365 Quick Start Guide (PDF)
- Microsoft 365 (IT Website)
Mobile
NOTE: To use the mobile Microsoft applications, you will need to have Microsoft Intune installed on the device. If you use Microsoft Authenticator in addition to Intune, be sure to remember your login information as UCSF IT is not able to retrieve that information.
Application Login Prompts
All UCSF applications are hosted on the UCSF network, and are supported by different single sign-on (SSO) platforms. Consequently, users may be prompted to log in with their UCSF account information again when accessing a new application.
Users may also be asked to log in again when opening an application in a private browser tab and/or if it has been more than 16 hours since they last accessed the application.
Need Assistance?
If you have any questions or issues with the UCSF Email and Collaboration Tools, please consult the UCSF IT Service Desk page.