UCSF Account Access Tools

Questions? Contact UCSF IT Service Desk

Overview

There are several types of collaboration tools and storage platforms that you will utilize in your work at UCSF. The following account access tools and resources will assist you with accessing these applications.

Duo MultiFactor Authentication

Multi-factor authentication (MFA), provides added security control to ensure that every login from every device is legitimate. UCSF uses an application called Duo to provide two-factor authentication for systems such as Remote Access, VPN, and Outlook Web Access. 

Duo Multi-Factor Authentication Documentation

WebVPN

WebVPN is a platform to access UCSF applications securely within a browser session without the need for a desktop VPN client.

Log in: WebVPN

WebVPN Documentation

Okta

Okta is a platform that connects users with applications. As a UCSF employee, you will use Okta as the method to provide access to some of the applications you will utilize in your day-to-day responsibilities.

Okta Documentation

Application Login Prompts

All UCSF applications are hosted on the UCSF network, and are supported by different single sign-on (SSO) platforms. Consequently, users may be prompted to log in with their UCSF account information again when accessing a new application.

Users may also be asked to log in again when opening an application in a private browser tab and/or if it has been more than 16 hours since they last accessed the application.

Need Assistance?

If you have any questions or issues with the UCSF Account Access Tools, please consult the UCSF IT Service Desk page.